Privacy Policy

Casino Midas respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information an online casino may collect, why it is used, how it may be protected and how players can make privacy requests.

More Pokies to Play

Golden Temple

redtiger

Zeus Goes Wild

bgmng

Roman Legend

rubyplay

Big Bass - Keeping it Reel

pragmaticplay

Hawkfire Wilds

flatdog

Rio Stars

redtiger

About this Privacy Policy

This Privacy Policy applies to information connected with your use of the Casino Midas website, account, gaming services, payment functions, customer support channels and related online features. It is intended to give players in Australia a clear overview of the way personal information is handled when they browse the website, create or use an account, make a deposit, request a withdrawal, contact support or otherwise interact with the service.

Contents

Personal information means information that identifies you, or information that can reasonably be connected with you. The information collected will depend on how you use the website and the services available to you. You may not need to provide every type of information in every situation. However, some information may be necessary before an account can be opened, maintained or used, particularly where identity, age, payment or security checks are required.

By using the website, you acknowledge that information may be collected and used for the purposes described in this policy. Where consent is required, it may be requested at the relevant time. You can make choices about certain uses of your information, including marketing communications, as explained below. This policy should be read together with the website's other applicable terms, notices and responsible gaming information.

Keeping information accurate

We aim to keep personal information relevant, accurate and up to date. You should provide information that is complete and truthful and let us know if your details change. Information that is inaccurate, incomplete or out of date may affect account access, verification, payments, customer support or the ability to meet security and legal requirements.

Information we handle and why

An online casino typically handles several categories of information. The exact information held about you depends on your activities, the information you provide and the checks that may be needed. The main categories and purposes can include the following:

Account details, such as your name, date of birth, username, password, contact details and account preferences. These details are used to create and administer your account, communicate with you, provide requested services and help keep your account secure.
Identity and verification information, which may include information from identity documents, proof of age, proof of address or other information requested during a verification process. This information is used to confirm that an account belongs to the person using it, support age and identity checks, prevent misuse and meet relevant obligations.
Payment and transaction records, such as deposits, withdrawals, gaming activity, payment method details, transaction references and related account information. These records help process payments, reconcile transactions, investigate disputes, identify unusual activity and provide a reliable account history.
Device and technical information, including an internet protocol address, browser type, operating system, device identifiers, language settings, approximate location information, login information and details about how the website is used. This helps the website function, supports security monitoring, assists troubleshooting and helps identify suspicious or unauthorised activity.
Communications and support information, including messages, enquiries, documents and records of contact with customer support. This information is used to respond to questions, resolve complaints, review account issues, improve support and keep an appropriate record of important interactions.
Cookie and similar technology information, such as website preferences, session information, access times, pages viewed and interactions with website features. This information helps remember settings, maintain sessions, understand website performance and support security and analysis.

Operational and legal purposes

Personal information may be used to operate, maintain and improve the website and services. This can include managing accounts, providing gaming functions, processing requests, delivering customer support, communicating service notices and personalising basic website settings. Information may also be used for verification, responsible service controls, anti-fraud checks, prevention of money laundering and other financial crime, detection of collusion or abuse, and the protection of players, the website and payment processes.

Information may be used to meet legal, regulatory, security, accounting and record-keeping responsibilities that apply to an online gambling service. It may also be used to enforce applicable terms, investigate suspected breaches, respond to lawful requests, manage complaints, protect rights and property, and deal with actual or potential disputes. Where information is used for analysis, reporting or service improvement, reasonable steps may be taken to use it in a form that does not directly identify an individual where this is suitable.

Cookies, sharing and information security

Cookies and similar technologies

The website may use cookies and similar technologies. A cookie is a small text file or technical record stored on your device when you visit a website. Some cookies are needed for basic functions, such as keeping you signed in, remembering a language or display preference, supporting security and allowing pages to work correctly. Other cookies may help understand website use, measure performance or improve the online experience.

You can manage or restrict cookies through the settings in your browser. Depending on your choices, disabling or deleting cookies may affect sign-in, account functions, saved preferences or other website features. Browser settings differ, so you should check the help information provided by your browser for instructions. Where a cookie preference tool is made available on the website, it may provide additional choices about non-essential technologies.

When information may be shared

Personal information may be shared where this is reasonably necessary for the purposes described in this policy. For example, information may be provided to organisations that help operate the website, process payments, provide technical services, host systems, support customer communications, conduct verification checks, monitor security or assist with fraud prevention. These parties should only receive information relevant to the service or task they perform and may be required to protect it.

Information may also be disclosed where needed to comply with a lawful request, legal process or applicable obligation, or where disclosure is reasonably necessary to protect players, prevent harm, investigate suspected fraud, enforce website terms or defend legal rights. Information may be transferred or accessed across borders when service providers or technical systems are located in another country. Appropriate steps should be taken to handle information securely and consistently with applicable requirements.

Security measures

Reasonable technical, administrative and organisational measures are used to help protect personal information from loss, misuse, interference, unauthorised access, alteration or disclosure. These measures may include access controls, account security processes, monitoring, secure transmission and staff or provider procedures. No website, internet connection or electronic storage system can be guaranteed to be completely secure. You should keep your password confidential, use a secure device and contact support promptly if you believe your account or information has been accessed without permission.

Retention and your privacy rights

How long information is kept

Personal information is kept for as long as it is reasonably needed for the purposes set out in this policy, including account administration, customer support, security, dispute handling, reporting and business records. When information is no longer required, reasonable steps may be taken to securely delete it, destroy it or remove identifying details.

Closing an account does not always mean that every record can be deleted immediately. Some account, identity, payment, transaction, security or communication records must be retained for a period required by law or for other legitimate record-keeping purposes. Where information must be retained, it should be protected and used only as necessary for the relevant purpose. Once the retention requirement ends, it may be securely deleted or anonymised in line with applicable procedures.

Requests you can make

Subject to applicable requirements and reasonable identity checks, you may ask about the personal information held about you and how it is handled. You may also request that inaccurate or incomplete information be corrected. In some circumstances, you can ask for your information to be deleted. Deletion may not be possible where information must be kept for legal, security, fraud prevention, dispute resolution or other valid purposes.

Access: ask for confirmation about whether personal information is held about you and request access to relevant information.
Correction: ask for inaccurate, incomplete or outdated information to be corrected or updated.
Deletion: ask for personal information to be deleted where there is no overriding reason for it to be retained.
Marketing consent: withdraw your consent to receive marketing communications at any time. You can also use an unsubscribe option included in a marketing message where one is provided.

To exercise these rights or ask a privacy question, contact support@midascasino.top. Please describe your request clearly and provide enough information for the relevant account or records to be identified. For security, additional information may be requested to verify your identity before a request is completed. This helps prevent personal information from being disclosed or changed at the request of someone else.

A privacy request will be reviewed in accordance with applicable requirements. There may be situations where access, correction or deletion cannot be provided in full, including where doing so could affect the rights of another person, compromise security, interfere with an investigation or conflict with a record-keeping obligation. If a request cannot be completed as asked, an explanation will be provided where appropriate.

Marketing, updates and changes to this policy

Service messages and marketing

We may contact you about account activity, security, transactions, service availability, changes to terms or other matters needed to administer your account. These operational messages are different from marketing communications and may still be sent where they are necessary for the service. Marketing communications may include information about website features, offers or other promotional content, where permitted and where you have not withdrawn consent or opted out.

You can withdraw consent to marketing by contacting support@midascasino.top or by using the unsubscribe function in a marketing message where available. It may take a reasonable amount of time to process an opt-out, and you may continue to receive essential service or security messages that are not marketing.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, privacy practices or applicable requirements. The updated version will be made available on the website, with the revised date or other notice where appropriate. You should review this page periodically so that you understand the current approach to personal information.

If you continue to use the website after an updated policy is published, this may indicate that you have read the revised information. Where a change requires a new choice or consent, the relevant notice will be presented separately. For questions about this policy, your information or any privacy request, contact support@midascasino.top.