Responsible Gaming

At Casino Midas, gambling should be an enjoyable form of entertainment, never a way to solve financial problems or manage difficult emotions. Responsible gaming means understanding the risks, setting personal boundaries and taking action when gambling is no longer staying within those boundaries. Please read this information before playing and return to it whenever you need a reminder.

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Gambling should remain entertainment

Gambling involves risk, and there is no guaranteed way to win. Games are designed so that outcomes are uncertain, and past results do not predict future results. A winning session does not mean that another win is due, while a losing session cannot be corrected by continuing to play. Treat every wager as money spent on entertainment, rather than as an investment or a source of income.

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Only gamble with money you can comfortably afford to lose after essential costs have been paid. Essential costs may include rent or mortgage payments, food, utilities, transport, debt repayments, education, childcare and other regular commitments. Never use money set aside for these needs, borrow money to gamble or sell personal belongings to fund play.

Before opening a game, decide how much time and money you are prepared to spend. Once either limit is reached, stop. It can be helpful to write your limits down, tell someone you trust and avoid changing them during a playing session. Do not increase a limit because you are winning, losing or feeling pressure to continue.

Gamble for entertainment, not to make money or recover losses.
Set a spending limit and a time limit before you start.
Keep gambling separate from household budgets and essential expenses.
Take regular breaks and avoid playing when tired, upset, stressed or under the influence of alcohol or other substances.
Never chase losses by increasing stakes or playing for longer.
Do not gamble if you are under 18.
Keep your account and payment methods secure and do not allow other people to use them.

Gambling is not suitable for everyone. If you are unsure whether it is safe for you to play, pause your account and consider speaking with a qualified support professional before gambling again.

Recognising when gambling may be a problem

Problem gambling can develop gradually. Some people may not notice changes until gambling begins to affect their finances, relationships, work, study, sleep or wellbeing. Recognising warning signs early can make it easier to take practical steps and obtain support.

You may need to take a break and seek help if you regularly think about gambling, feel unable to stop or become restless when you try to reduce your play. Other warning signs include hiding or minimising how much you gamble, feeling guilty after gambling, borrowing money, using credit for gambling, selling possessions, missing bills or trying to win back money you have lost.

You spend more time or money gambling than you intended.
You increase your bets to achieve the same excitement.
You return to gambling soon after a loss to try to recover it.
You neglect work, study, family, friends or other activities.
You argue with people close to you about gambling or hide your activity from them.
You feel anxious, low, irritable or ashamed because of gambling.
You use gambling to escape stress, loneliness, boredom or other difficult feelings.
You experience financial pressure because of gambling.
You have tried to stop or cut back but have not been able to maintain the change.

One warning sign can be enough reason to pause. You do not need to wait until gambling has caused serious harm before asking for support. Talking openly with someone you trust can help you make a plan and reduce the pressure to manage the issue alone.

If you are concerned about someone else

Approach the conversation calmly and choose a private time. Focus on what you have observed and how you are concerned, rather than blaming or judging the person. Encourage them to consider a break and professional support. You cannot control another person's gambling, but you can protect shared finances, set clear boundaries and seek advice about your own wellbeing.

Tools to help you stay in control

Account controls can help you keep gambling within your personal plan. Depending on the account and services available, controls may include deposit limits, loss limits, wagering limits, session reminders, time-outs or temporary account restrictions. Read the information shown in your account carefully, including how a control operates and when it takes effect.

Choose limits before you begin playing and set them at an amount that is affordable for your circumstances. A limit is most useful when it is treated as a firm boundary, not as a target to reach. If a setting allows an increase, consider whether any waiting period or review process applies. Do not use a new limit to continue gambling after you have decided to stop.

Review your recent gambling activity and consider the total amount of time and money involved.
Decide your maximum spending and playing time before each session.
Apply the available account controls that match your plan.
Take a break when a reminder appears or when your planned time ends.
Close the game and log out when you have finished.
Review your limits regularly, particularly after a change in income, expenses, health or personal circumstances.

If you feel that limits are not enough, request a time-out or account closure through the account management or support options available on the website. A temporary break can provide space to review your habits. If you want to stop gambling, ask for a longer-term or permanent self-exclusion option where available. Do not create another account or use another person's account while a restriction is active.

Account controls are not a substitute for professional advice. If you have lost control, are experiencing financial harm or are worried about your safety, stop gambling and seek help as soon as possible.

Getting support and taking action

If gambling is affecting your life, support is available in Australia. You can speak with a qualified gambling counsellor, a health professional or a community support service in your state or territory. These services can help you understand your gambling, manage urges, make a financial plan and work through related stress, anxiety or relationship concerns. Search for an Australian gambling support service through a trusted government or health organisation.

You can also speak with your general practitioner or another health professional. They can discuss your wellbeing, provide an assessment and refer you to appropriate services. If financial problems are involved, consider obtaining independent financial counselling before taking out credit, borrowing money or making major decisions.

A practical first step is to tell a trusted person what is happening. Ask them to help you review spending, remove easy access to gambling funds, attend an appointment or support you during a break. Be honest about the amount of time and money involved, even if the conversation feels uncomfortable.

Contacting Casino Midas

If you need help using an available responsible gaming feature, review the account settings and support options displayed on the Casino Midas website. Our team may be able to explain how account restrictions or other available tools work, but support staff cannot guarantee gambling results or provide financial, legal or medical advice.

If you decide to stop, do not delay the decision while waiting for a win or trying to recover losses. End your session, apply an appropriate restriction and seek independent support. Responsible gambling is an ongoing choice, and asking for help is a positive step.